Reaching out is a reasonable step
If gambling is causing you or someone close to you worry, help exists, and asking for it does not mean you have failed. Many people contact a service when they are still unsure whether they have a problem, and that is a perfectly good time to do so. This site cannot assess anyone’s situation, and the information here is general.
Services differ widely between countries and regions, and details change. For that reason this article describes the kinds of help available and how to find them, instead of listing specific numbers that could be out of date.
Kinds of support
Helplines. Many countries run free, confidential phone, text or online chat services for gambling problems, often staffed at extended hours. They can listen, explain options and direct you to local services. A helpline is often the quickest first contact.
Counselling and treatment. Trained counsellors and therapists, sometimes funded by health systems or charities, can offer one-to-one or group sessions. Approaches commonly include talking therapies that help people understand their thoughts and behaviour around gambling.
Peer support groups. Groups of people with shared experience meet in person or online. Some people find it helpful to hear from others who have faced similar difficulties.
Support for family and friends. Many organisations also help people affected by someone else’s gambling, including partners, parents and children.
Financial and debt advice. Free, independent debt advice services can help with unpaid bills, creditors and budgeting. Money problems are common in gambling harm, and practical help can reduce pressure.
Your doctor or health service. A general practitioner or similar health professional can discuss stress, anxiety, low mood or other concerns, and can refer you to specialist services.
Operator and regulator tools. Licensed operators typically provide limit tools, time-outs and self exclusion. Their purpose and limits are described in the article on self exclusion. Your local regulator may also provide information and a register of approved services.
Blocking software. Some tools block gambling websites and apps on your devices. Banks may also offer ways to block gambling transactions on cards.
How to find help where you live
- Search locally. Try phrases such as “gambling helpline” or “gambling support” together with the name of your country or region.
- Look for reputable sources. Government health websites, national health services and established charities are usually the most reliable starting points.
- Check that the service is free or clearly priced, and confidential.
- Ask your doctor or a local advice centre if you are unsure where to begin.
- Be cautious of anything promising guaranteed fixes or fast money. Recovery usually takes time and support.
What to expect when you get in touch
A helpline or service will usually ask a few questions about what is worrying you, how long it has been going on, and what you would like to change. You do not have to share more than you wish. They may suggest options such as counselling, a support group, self-exclusion or financial advice. You can ask questions, take time and choose what suits you.
Some people feel nervous. It can help to write down your main concerns beforehand, such as how much you spend, how it affects your relationships and what you hope for.
Practical steps you can take alongside
- Put limits in place, such as deposit limits and time limits.
- Keep a record of your play so you can describe it plainly.
- Keep essential money separate from anything used for gambling.
- Consider telling someone you trust; guidance on that is in the piece on gambling conversations.
- Learn the warning signs so you can spot patterns early.
If it feels urgent
If you or someone else is at risk of harm, or thinking about suicide, contact local emergency services or a crisis line right away. Do not wait for a gambling-specific service in an emergency.
A final reminder
Blackjack has a house edge, and no strategy or system guarantees a result. Gambling can be harmful. Whether you want advice, someone to talk to or a way to take a break, support services exist so that you do not have to handle it alone.